At Glatfelter, we understand that protecting the environment is important to our customers, shareholders, employees and the communities in which we live. While we acknowledge that it is impossible to totally eliminate all environmental impacts from our forestry and manufacturing operations, we are nevertheless committed to minimizing our environmental impact through the use of best management practices, environmental management systems and state-of-the-art pollution prevention and waste treatment technologies. Our commitment to environmental protection is foundation of our Environmental Policy.

Our environmental initiatives achieved a milestone in 1999 when our Spring Grove, Pennsylvania Facility became the first pulp and paper mill in the United States to receive third-party certification of its environmental management system.  Our Neenah, Wisconsin and Gernsbach, Germany pulp and paper mills as well as the Glatfelter Pulp Wood Company and our corporate office in York, Pennsylvania are also ISO 14001 certified.  Plans call for all Glatfelter facilities to be ISO 14001 certified by 2004.

There are countless reasons to be responsible environmental stewards. At Glatfelter, we recognize this and we will continue to go Beyond Paper.

The Glatfelter Pulp Wood Company

Sustainable Forestry Initiative

Matching Seedling Program

Environmental Policy

Air & Water Resources

Recycling

Risk Management

The Glatfelter Pulp Wood Company

Mission.

The Glatfelter Pulp Wood Company, incorporated in 1918 is a wholly-owned subsidiary of Glatfelter. Its mission is to ensure a continued supply of high quality pine and hardwood fiber for use in manufacturing operations of the Spring Grove Facility. Fulfilling this mission requires a dual effort.

providing the wood for papermaking
managing the forest from which the wood is harvested

A staff of nineteen foresters leads this effort. Most of the foresters have responsibilities in both wood procurement and forest management.

Fiber Procurement.

The Spring Grove Facility requires approximately 950,000 tons of wood fiber annually. This is about 160 truck loads per day, five days a week. One-half of the fiber is softwood (pine) and one-half is hardwood. More than one-third of this requirement is met by reclaiming material from other wood processors. Sawmill chips, a by-product of the lumber industry, are purchased from 120 sawmills throughout the procurement area. Roundwood used for papermaking is delivered to Spring Grove by more than 400 individual suppliers in lengths of eight feet to twenty-two feet and in diameter from four inches to twenty-four inches.

Company-owned Woodlands.

The Company owns 114,500 acres of managed forests in four states - Virginia (36%), Pennsylvania (25%), Maryland (22%), and Delaware (17%). Seventy percent of the land is managed to grow pine, and 25% is managed to grow hardwood. All of the land is managed for the multiple-use benefits of soil and water protection, wildlife habitat enhancement, recreational activity and the aesthetics of undeveloped open space.

Private Landowners.

Company-owned land provides 22% of the total fiber requirement. Publicly owned or government lands provide 3%. The overwhelming majority of our wood supply, therefore, is harvested from private woodlands. Glatfelter foresters work closely with local landowners to support sustainable forestry initiatives.

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Sustainable Forestry Initiative.

Trees are essential to life. As they grow, trees serve as oxygen factories, converting carbon dioxide into a precious resource. They provide shade from the sun and the atmosphere as they recycle water by absorbing it from the soil and releasing it in the air. Our forests also are important to wildlife as a source of food and shelter. People depend on trees for construction lumber, furniture, cosmetics, recreational equipment, fuel, medical products, and paper.

What's so great about trees is that they are a renewable source. But the word "renewable" doesn't mean that we should use our forests carelessly. After all, if we don't manage and protect our woodlands today, they may not be useful to meet the needs of tomorrow.

For many years, The Glatfelter Pulp Wood Company, a subsidiary of Glatfelter, has been in the business of harvesting trees to make paper and managing woodlands for the future. In 1917, we were one of the first paper companies to hire a professional forester. Over the years, our foresters have created forest management plans that generate wood fiber for papermaking, maintain wildlife habitat, produce greater biological diversity, and provide public recreational opportunities.

In 1995, the Company established its Sustainable Forestry Initiative, or SFI, which implemented the initiative developed by the American Forest and Paper Association in 1994. This initiative establishes policies and guidelines designed to ensure the future of today's abundant forests. While the SFI is new to the industry, the Pulp Wood Company has practiced many of the program's techniques for decades.

In recent years, The Glatfelter Pulp Wood Company has replanted trees on land that was not always forested. Acres of unused agricultural land now serve as tree farms. The new crops prevent soil erosion and make productive use of land that would take many years to develop naturally into a forest.

Timber volume in the United States is greater today than it was 70 years ago, and continues to increase every year. That's due to the positive stewardship efforts of forestry companies and private individuals.

We will continue to promote the use of sound forestry techniques, taking into account all of the special characteristics of a forested area. This includes joint efforts with organizations like The Nature Conservancy to protect rare plant life and with state governmental agencies to create diverse wildlife habitats.

We are proud of our success in providing wood fiber for papermaking while caring for one of our most valuable natural resources - our forests. All of us should appreciate the beauty and importance of woodlands and do our part to help protect them for future generations to use and enjoy.

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Matching Seedling Program.

In addition to planting pine seedling on Company lands, Glatfelter provides seedlings to private landowners in Pennsylvania, Maryland, Virginia and Delaware. As a means of encouraging tree planting, the Company will share the cost of the seedlings with the landowner. Since 1946, tree planting on Company-owned land and on private lands through the matching seedling program, has resulted in the establishment of nearly 195,000 acres of forest.

Technical Assistance.

To any landowner or logger who requests it, we provide technical advice and assistance to assure that the lands being harvested to supply our mills with paper are sustainable for the future. The importance of these private lands to our future wood supply needs cannot be overstated. Good stewardship now is absolutely necessary if forests are to provide benefits and products in the future.

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Environmental Policy

Glatfelter's Environmental Policy reflects its commitment to comply with environmental laws and regulations, practice pollution prevention and continuously improve the environment. Instituted in 1997 as part of the ISO 14001 certification process, this policy is the foundation for the Company's Environmental Management Systems (EMS).

Glatfelter is committed to the effective utilization of natural resources and to a continuing effort to reduce adverse environmental impacts which may be caused by its operations.

The Company will demonstrate good corporate citizenship in environmental matters by complying with relevant laws and regulations, abiding by environmental principles to which it subscribes, and practicing pollution prevention rather than pollution control whenever feasible.

The Company believes that maintaining the quality of its environment is a responsibility it shares with everyone who works and lives in or near communities where its facilities are located. The Company expects all employees to assume personal responsibility for awareness and control of environmental issues on the job.

If you are interested in learning more about Glatfelter's environmental management system, please contact: Skip Missimer, Vice President, Environment, Health & Safety at 717-225-2755, smissimer@glatfelter.com or Kelly Snyder, Management Systems Manager at 717-225-4711, ksnyder@glatfelter.com

Air and water are important natural resources we must use wisely.

Our manufacturing processes are very complex and, while we have a very strong record of compliance, we do occasionally experience problems. When a problem develops due to electrical or mechanical failure, or because of human error, we follow the necessary reporting requirements and take timely action to resolve it. We then determine the cause of the problem and take additional steps to prevent it from happening again.

Papermaking is a very dynamic process and new technological advances are made each year. Throughout our history, we have successfully employed many of these evolving technologies at each of our facilities. We are continuing this commitment today, through modernization and equipment upgrades.

Some of the changes we make are required by new or changing environmental laws. Others are made by us voluntarily, because we believe they are in the best interest of our company, the environment and the community.

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Air Quality

Just about every activity generates emissions.

When you burn wood in a wood stove or charcoal on the grill, you generate air emissions. The car you drive creates air emissions. Even you create air emissions, when you exhale, perspire, and convert food into energy as does every other animal or plant.

Often, the most noticeable emissions coming from a paper mill are those that contain sulfur compounds. These compounds, which give off an unpleasant odor, result when wood is cooked and converted into pulp for papermaking. They are so odorous that you can smell them in extremely low concentrations.

Since the 1970s, Glatfelter has reduced the transportable odor emissions from its Spring Grove Facility by a minimum of 97%. Now such odors are seldom transported beyond the immediate area of the facility. Locally, we continue to work diligently to reduce odor within close proximity to the facility.

Other paper mill emissions come from the production of steam, which is used to dry paper and to generate electricity. Steam is produced in large boilers that burn coal, gas, wood wastes, and oil as fuel. These fuels release gases similar to those that come out of a car's exhaust or wood stove -- sulfur dioxide, nitrogen oxide, particulates and carbon oxides.

Although we usually do not think of these compounds as dangerous to us in the concentrations in which they are released, we must have special permits from government agencies to release them into the atmosphere.

Through the installation of new equipment and regular modernization at each of its locations, Glatfelter captures about 99% of the particulates and odorous compounds and more than 50% of the sulfur dioxide and nitrogen oxide generated by operations corporate-wide. Here are some examples of what we have accomplished:

A 68% reduction in sulfur dioxide emissions with the installation of a circulating fluidized bed boiler at the Spring Grove mill. This boiler burns coal to produce steam to dry our paper and generate electricity.

A 95% reduction in odor-causing compounds with the installation of a new recovery boiler at the Spring Grove Facility. This boiler, which recycles roughly 98% of the pulping chemicals used in our process, was installed as part of a $171 million pulpmill modernization project that was completed in 1994 and included significant environmental upgrades.

Water Quality

Water is a necessary ingredient in papermaking.

At our Neenah, Wisconsin facility, we obtain water from nearby rivers. At our Spring Grove, Pennsylvania Facility, water comes from a creek, which is augmented by three Company-built reservoirs.

We use water in such applications as:

"Cooking" or treating wood chips and flax straw and recycling wastepaper to release pulp fibers for papermaking;
washing pulp fiber throughout the pulping and bleaching process;
transporting pulp fiber and other ingredients onto a paper machine;
creating steam needed to dry paper and generate electricity to supply the entire mill with electric power.

As water passes through our systems, it carries with it excess fiber and other wastes that are recycled through the papermaking process. The water itself is recycled many times before we send it to our wastewater treatment facilities.

At wastewater treatment, our manufacturing wastes pass through a sophisticated system that is designed to remove solid material from water and to treat organic materials biologically. A byproduct of the wastewater treatment process is a solid, clay-like material called sludge.

The sludge generated from our pulp and papermaking operation contains primarily cellulose fiber, calcium carbonate, titanium dioxide, clay and traces of other chemicals. Today, new technology has been developed which burns the sludge generated from the production of recycled papers at our Neenah Facility and turns it into a useful product. At our Spring Grove Facility sludge is sent to circulating fluidized bed boiler, which is designed to burn sludge and wood waste as well as coal, for use as fuel in our processes.

Drinking Water Quality Report

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The more waste we recycle, the less we have to throw away.

Glatfelter is very active in the recycling business. Our paper facility in Neenah, Wisconsin produces paper from wastepaper once destined for the landfill.

Much of the wastepaper recycled at the Neenah Facility comes from book printing, commercial printing and paper converting. Another source of wastepaper recycled at the facility is "post-consumer waste", or the type of waste generated in offices such as used computer printout paper and discarded letters and memos.

At our Neenah Facility, we convert wastepapers into new paper that will be used to print fiction and non-fiction books, textbooks, business forms, and other specialty products.

We use about 120,000 tons of recycled wastepaper each year to produce bright white printing and specialty papers. The greatest challenge in making these papers is removing all of the inks, coatings and other contaminants found within the wastepaper.

Our Neenah Facility, which has been recycling wastepaper since 1904, has pioneered many technical advances in recycling.

Research efforts at the Neenah Facility continue in the area of wastepaper deinking and papermaking technology as well as in the exploration of alternative uses for the solid waste generated by the facilty.

Our recycling efforts are not limited to the paper we produce in Wisconsin. Here are just a few of the items we recycle throughout our organization:

Pulping Chemicals. Most of the chemicals we use are captured in recovery systems and reused in the process or put into containers and sold as raw materials. Turpentine, a byproduct of pine pulping at our Spring Grove Facility, is sold for use in pharmaceuticals, cosmetics, and paint thinner.

Water. This natural resource is recycled more than any other raw material. Before we send water to our waste treatment facilities, we recycle it through various processes many times, thus reducing the amount of fresh water needed from nearby rivers, reservoirs and streams.
Recycling makes sense because it saves landfill space and helps reduce the amount of ingredients we must buy to make our paper. In addition to our raw materials and papermaking wastes, our recycling efforts extend to our office waste stream through our collection of computer printout paper, stationary, magazines, and other post-consumer wastes such as old cardboard, fiber cores, and aluminum.

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Risk Management Plan Summary

Questions and Answers

Safety and accident prevention are two of our most important objectives at Glatfelter.

Our Corporate Environmental Policy states that "(We) will employ effective environmental protection technologies and strategies in all operating facilities as a means of both protecting the environment and also reducing any environmental health and safety risk to our employees and the communities in which we operate. Further, the Company will maintain procedures and equipment to handle environmental emergencies."

At each of our facilities, we have put in place a number of safety programs, including Process Safety Management for highly hazardous chemicals. We provide our employees with regular reviews and training in accordance with Occupational Safety and Health Administration (OSHA) requirements to ensure their continued health and safety. In addition, we have installed a number of devices to monitor operations and alert us to potential problems that might occur.

We have emergency response plans in place and have worked with each Local Emergency Planning Committee (LEPC) to reduce the risk of accidental chemical releases and to effectively respond in the event of a chemical emergency.

We place a high priority on working closely with local fire departments and emergency response personnel. We educate them on our operations, including the chemicals we use in the papermaking process, and we conduct table-top exercises with them to prepare for handling emergencies.

Our processes

The pulping, bleaching and papermaking processes we use to make our paper products include the use of several different types of chemicals. Two of these chemicals are chlorine and chlorine dioxide. Heres how they are used in our processes:

Chlorine:

as a bleaching agent
as a biocide, or anti-bacterial agent used to purify water used at the facility (and in the case of our facility in Spring Grove, Pennsylvania, for public drinking water used by the Borough of Spring Grove)
As an ingredient in the production of sodium hypochlorite a bleaching agent at the Neenah, Wisconsin Facility.
As a disinfectant to prevent bacterial growth on papermaking equipment.
Chlorine Dioxide:

As a bleaching agent at the Spring Grove Facility.
Chlorine is stored on-site in the container or vessel in which it was shipped - either in rail cars or cylinders.

Chlorine dioxide is produced on site at the Spring Grove Facility and is stored as a dissolved gas in cool water.

EPAs Risk Management Plan Rule

Under EPAs Risk Management Plan Rule, companies that exceed the regulated amount of one or more listed chemicals must produce "worst-case" and alternative or "more likely" accident scenarios for each regulated chemical. In developing these scenarios, we used a model that generates very conservative results. The results were used to develop our Risk Management Plans at each facility. Those plans have been provided to and reviewed with emergency planning agencies at each of our facilities.

Worst Case

The intent of the worst-case scenario is not to be realistic, but to define the upper bound impact of a release that is virtually impossible. The regulations define the parameters for a worst-case scenario very specifically. Our goal was to develop a plan for the truly worst-case scenario and err on the side of safety for emergency planning purposes.

According to the RMP rule, the worst-case release must involve the loss of the largest quantity of a regulated substance from a vessel or process line. Therefore, for all U.S. facilities, the worst-case release for chlorine involves the loss of the entire contents of a rail car of chlorine shortly after it has been connected to a facilitys supply system. In order for a release of this nature to occur, the tank car would have to split in two. The affected area would be dependent upon wind direction and speed.

It is important to note that the national Chlorine Institute reports that such an event has never occurred with a rail car at a users site or when the car was being filled with chlorine at a producers site. These cars are designed to withstand transportation accidents in accordance with federal Department of Transportation safety standards.

Alternative or More-Likely Case

The alternative release scenario for chlorine would be a failure of gasket material and the release of chlorine for up to 30 minutes, depending on the facility location. The alternative release scenario for chlorine dioxide would be a break in a pipeline and the release of chlorine dioxide for 60 minutes.

Both of these two alternative scenarios would have similar affected areas - a pie-shaped maximum distance of up to approximately 750 feet, depending on wind direction.

Our Preventive Measures

To prevent the release scenarios and mitigate the consequences of a release,

Glatfelter has implemented numerous protective practices at its facilities, including:

Routine inspection of equipment, piping, storage vessels and instrumentation
Written operating procedures detailing process conditions and procedures
Continuous computer and operator monitoring of process systems
Chlorine handling training procedures set in accordance with OSHA and Chlorine Institute guidelines
Operator training in normal and emergency operating procedures
Manual and automatic shut-off valves, including an excess flow device located in the rail car
Mechanical integrity testing of critical vessels and piping
Walk-through inspections
Inspections following maintenance procedures
Detectors throughout the process to notify personnel to releases
An on-site emergency response team to respond to emergencies
Safety reviews of all changes
Hot Work Permit procedures
Contractor Safety procedures
In-Plant Emergency Response Plan

At each of our facilities, we have emergency response plans that outline procedures for dealing with both on-site and off-site emergencies. As part of that plan, we:

Provide regular training to emergency response team members
Conduct emergency response drills
Maintain on site first-aid facilities
Maintain on-site emergency response personnel
Conduct tabletop exercises with local LEPC/Emergency Management Agencies
Maintain cleanup and containment equipment on-site for quick response
In the unlikely event that a release occurs:

Emergency alarms are sounded
Trained emergency response teams respond with the appropriate tools for making expeditious rail car and cylinder repairs
The Facility Emergency Coordinator initiates the appropriate response, and, if necessary, notifies the Local Emergency Planning Committee (LEPC)/Emergency Response Agency (EMA), regional and/or state emergency planning committees; and National Response Center.
Following an incident, response activities are reviewed and revised as appropriate.

Our accident history

Glatfelter maintains a five-year accident history that fulfills the requirements of the RMP rule. No releases of regulated substances have occurred from any of the chlorine areas in the last five years that have resulted in either on-site or off-site deaths, or significant property damage. One release of chlorine occurred on site at the Neenah Facility within the last five years in which four outside contractors were slightly injured. The general public was not affected in that incident.

About our Company

About our Environmental Commitment

Glatfelter is committed to employee and public safety and to the preservation of the environment through accident prevention. The Company implements reasonable controls to prevent foreseeable releases of hazardous substances. In the event of an accidental release, the Company controls and contains the release in a manner that will be safe for workers and will help prevent injury to the public and to the environment.

In April, 1999, Glatfelter's Spring Grove Facility became the first pulp and paper mill in the United States to achieve internationally-recognized ISO 14001 certification for its environmental management system and its commitment to environmental excellence. To earn ISO 14001 certification, an organization must commit to compliance, prevention of pollution, continual improvement of its environmental management system, and involvement by employees at all levels of the organization. Glatfelter is currently pursuing ISO 14001 certification for all of its U.S. facilities by the end of 2004.

ISO 14001 provides the framework for managing our environmental affairs with the goal of improving environmental performance. We are committed to this continuous improvement and to working with local emergency response officials to reduce risks and improve accident preparedness.

If you have any questions about our risk management plans, please contact us via e-mail.

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RMP FAQ Sheet

Q. What is the RMP?

A. RMP stands for Risk Management Program. The RMP was developed by the Environmental Protection Agency (EPA) as a result of changes to the Clean Air Act in 1990. It requires facilities using or storing specific chemicals above a certain quantity to develop a Risk Management Plan which considers worst case and more likely, or alternative case accident scenarios involving these regulated chemicals. The Risk Management Plan must also describe how the scenarios might affect the surrounding communities and the environment. Other pertinent information on emergency response procedures is also a part of the Risk Management Plan. The Plans were due to the EPA on June 21, 1999. The RMP provides information to the public to help them understand the potential chemical hazards in their communities and what measures the facility takes to minimize accidents from occurring.

Q. Who is covered by the RMP?

A. Any facility using more than the listed quantity of a covered chemical is regulated under the RMP rule. EPA has estimated that more than 66,000 businesses are covered by the rule. The rule potentially affects chemical companies, pulp and paper manufacturers, utilities, agricultural industries, water treatment plants, dry cleaners and grocery stores, to name a few.

Q. How is Glatfelter covered under the RMP Rule?

A. The RMP Rule covers over 70 toxic substances and about 60 flammable substances. Glatfelter uses only two of the covered chemicals. Chlorine is used at the Spring Grove, PA and Neenah, WI Facilities for bleaching and whitening pulp, water purification and as a biocide to prevent bacteria build-up on the paper machines. In addition, the Spring Grove Facility uses chlorine dioxide to whiten pulp. The RMP Rule regulates these chemicals and each facility has prepared Risk Management Plans for each covered chemical at their site. Those plans were filed with the EPA before the June 21, 1999 deadline and copies of the emergency response plan contained within were provided to and reviewed with the Local Emergency Planning Committees (LEPCs) at each location.

Q. What is a worst-case release scenario?

A. A worst-case release is described very specifically by the EPA as the release of the largest quantity of a regulated substance from a vessel or process line over a 10 minute period. Very specific weather conditions must also be used to determine the potential impact of a release. The worst case is truly a "worst case" and highly unlikely to ever occur.

Q. What is an alternative-case release scenario?

A. An alternative-case release is a more likely potential release due to a process line leak, seal failure, overfilling of a vessel or overpressurization causing leakage through a pressure relief valve. Unlike the worst-case scenario, the alternative-case scenario can take into account any safety measures that are in place to mitigate the impact of the release.

Q. What does it mean to be within an affected area?

A. The affected area refers to the area that would be impacted by a concentration in excess of the toxic endpoint defined by EPA under the RMP rule. For example, chlorine has a toxic endpoint of 0.0087mg/L as specified by the RMP rule. Most people within the affected area could be exposed to this concentration for up to one hour without having irreversible or serious health effects or symptoms.

Q. How is the area impacted by a release determined?

A. EPA has guidance documents and tables for reference as well as computer models to "predict" the area that could potentially be impacted in the event of a release. EPA has acknowledged that models are simply predictors of potential impacts and are not accurate over long distances.

Q. What is the likelihood of a worst case release?

A. Glatfelter uses rail cars to bring chlorine on-site to all of its facilities. These rail cars are Department of Transportation safety-approved. The National Chlorine Institute informed us that there has never been a catastrophic rupture of a chlorine rail car at a users site or at a producers site while being unloaded.

Q. What is the likelihood of alternative or more likely release scenario?

A. Even the more likely scenario is not very likely. Glatfelter takes very seriously its commitment to protecting the environment, the community and its employees. The following list includes only a few of the safety measures in place to minimize the likelihood of an accident involving chlorine:

Routine inspection of equipment, piping, storage vessels and instrumentation
Written operating procedures for critical systems
Employee training and awareness sessions (normal and emergency conditions)
Manual and automatic shut-off valves (excess flow valve located in the rail car)
Regular walk-through inspections
Thorough inspections following maintenance of equipment
Sensors throughout the facility notifying employees of a release
On-site trained emergency response personnel

Q. How do the facilities respond if a release does occur?

A. Glatfelter has specific emergency response procedures for each facility which describe the steps that are taken to respond to the incident, mitigate the release and notify the Emergency Management Agency (EMA) or Local Emergency Planning Committee (LEPC) if necessary. Cleanup and containment equipment and first aid facilities are maintained on site for a quick response if needed. The Company conducts table-top exercises with local emergency response personnel to practice what should be done in the event of an incident.

Q. What is the history of accidents with chlorine?

A. The RMP requires each covered facility to discuss the accident history with the covered chemicals for the last five years. None of the three covered facilities have had an accidental release that caused severe injuries or death on or off site. One incident occurred in 1994 at our Neenah facility that affected four outside contractors who were working on our property at the time of the release. None of the four were seriously injured and the public was not affected.

Q. What health risks are associated with chlorine and chlorine dioxide?

A. Chlorine is still widely used as a disinfectant in swimming pools, as a purifier and disinfectant in water and wastewater treatment plants and as an ingredient in the manufacture of other chemicals and products such as plastics. Chlorine dioxide is used a pulp bleaching agent and, in some cases, for water purification. Potential health affects from direct, prolonged exposure to high concentrations of chlorine and chlorine dioxide include breathing difficulties, nausea, respiratory distress, pulmonary edema and, if severe, death. The health risks for both chlorine and chlorine dioxide are largely dependent on the length of time of the chemical exposure and how close one is to the spill. Other factors such as weather conditions, ability to seek shelter and use of any protective gear or equipment can also affect the potential health risks.

Q. What should I do in the event of an emergency?

A. In the unlikely event that a chemical release would reach the community, local emergency personnel would advise residents of safety precautions, including evacuation if necessary. The local Emergency Management Association and other emergency personnel are well aware of the chemicals we have on site and are trained to handle emergencies involving these substances.

Q. Are there any plans to eliminate the use of these chemicals?

A. The Spring Grove Facility plans to spend $32 million over the next five years to eliminate the use of elemental chlorine for bleaching pulp. We will continue to use chlorine dioxide for bleaching.

Q. Where can I find out more information about the RMP and Glatfelter?

A. You may contact us via e-mail on our website.

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