Through customer support, Glatfelter PEOPLE are with you every step of the way.

Supporting our customers through a team approach is paramount at Glatfelter. Each customer is partnered with a dedicated Glatfelter technical sales representative and support person. As a team, they do whatever it takes to fulfill customer needs. Quite often that means going beyond traditional approaches like working on site at our customer's facility to troubleshoot, problem solve and expedite.

MyGlatfelter.com.
MyGlatelter.com demo

In addition to our unrivaled personal attention, we lead the industry in supporting customers with innovation as well. MyGlatfelter.com, the first e-commerce web site of its kind in the industry, provides customers with a wealth of specific, "real-time" information regarding order status, shipments, inventories and much more. The site provides customers with access to detailed information - 24 hours a day, seven days a week, 365 days a year.

Glatfelter Managed Inventory (GMI) Program.
The Glatfelter Managed Inventory Program was developed to support high-volume printing & converting customers as well as fast-turnaround requests. Our most requested paper lines are stocked in a variety of roll sizes and depending on your location, orders can be delivered within 24 to 72 hours.

Glatfelter Terms and Conditions.
Click here to request Glatfelter's Sales Acknowledgement Terms and Conditions

Click here to request Glatfelter's Purchase Order Terms and Conditions

For more information about Customer Support, call 1-800-955-1111 or e-mail us.